Hospitality General Information
- Are the tickets, physical/digital?
- Will a member of staff meet us at the entrance?
- Will we be fast-tracked in the ride queues?
- Is there parking onsite?
- When will I receive my tickets?
- Will the lead contact receive all the tickets for the entire group?
- What dietary requirements do you cater for?
- Is there a specific entrance I need to come in from?
- Where do I go once I’ve entered the event?
- What time do I need to arrive?
- What happens if I’m running late?
- What happens if I need to cancel?
- How long can I stay at Winter Wonderland?
- Can I purchase food and drink that does not come with my package?
- Can I add more ride and attraction tickets to my group package prior to the event?
- Can I add fast track to my package?
- Is there re-entry to the event?
- Will there be somewhere safe we can leave our belongings, when we’re on the rides/attractions?
- How will I know which table I’m sitting on?
- Where do I pick up my ride and attraction tokens from?