If you don't have an Access Card, but do have a Digital Access Pass from a previous Hyde Park Winter Wonderland event, you can use it again provided it is still valid.
Digital Access Passes are valid for 3 years from the date of issue.
If not, and you require an Essential Companion ticket for assistance when you attend, you can apply for one of 2 options:
Free Hyde Park Winter Wonderland Digital Access Pass
- You can submit a free application for a Digital Access Pass via Nimbus to use with Hyde Park Winter Wonderland.
- As part of the application, you will need to provide relevant evidence and a narrative about your access requirements, allowing Nimbus to allocate the appropriate symbols representing the barriers you face.
- Once your application is approved, your Digital Access Pass will be valid for three years. You will receive a digital ID number.
- You can use your Digital Access Pass ID Number to access facilities and make bookings with Hyde Park Winter Wonderland.
- This cannot be used with any events outside of Hyde Park Winter Wonderland.
Access Card
It costs just £15 for three years, you can choose to upgrade your free registration to a full Access Card through the application process.
- You will receive a physical card in the post, which can be used as proof of access requirements and is recognised by thousands of venues and events across the UK and internationally.
- The Access Card features symbols that discreetly highlight the barriers you face and the reasonable adjustments you may need, such as level access, essential companion, or assistance with visual or auditory information.
- Presenting your Access Card or its ID number can often reduce the need for repeated explanations and the submission of extensive personal documentation.
- The Access Card can also work online with ticketing systems to unlock necessary access facilities and tickets.
When you apply, Nimbus Disability will handle all your information securely and safely without us ever having cause to see the details behind why you need accessible ticketing options.
Please note, processing times for applications can take 7 days. Keep an eye on your spam folder as emails from their team often can be found there.
Once completed you will receive a confirmation email which will contain your ID number to enter at checkout.
Take a look at our guide on booking Essential Companion tickets to see what to do once your application has been completed How do I book Essential Companion tickets? – Hyde Park Winter Wonderland
If you are not able to use online forms and would be unable, because of the nature of your impairment, to access online sales, you are still requested to register. Nimbus will be able to assist with telephone application on 0330 808 5108.
You can then arrange your tickets on the day at our Box Office, subject to availability.
When requesting an Essential Companion ticket on the day from our Box Office team, you will still need to provide our box with either your Access Card or Hyde Park Winter Wonderland Digital Access Pass that shows a +1 or +2 has been allocated.